Information Collected
In general, you can visit this Website without telling Dial Nine who you are or revealing any personally-identifying information (Personal Information) about yourself. For portions of this Website, Dial Nine may need to collect Personal Information from you for a specific purpose, such as to provide you with certain information that you request about Dial Nine or Dial Nine’s products, ordering e-mail newsletters, and/or signing up for training or an event. Personal Information collected by Dial Nine often is limited to an e-mail address, country or location, but may include other information (such as IP address, browser type, operating system, domain name, access times and referring website addresses, etc.) when needed to provide a service you requested. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

In addition to personally-identifiable information, Dial Nine automatically gathers general statistical information about this Website and its visitors, such as Internet protocol addresses, browsers, pages viewed, number of visitors, goods and services purchased, etc., but in doing so Dial Nine does not reference you by individual name, e-mail address, home address, or telephone number. Dial Nine uses such information, in the aggregate, to determine how often and for how long visitors use parts of this Website and to research visiting patterns.

Use of Collected Information
We may use your personal information for the following purposes:
To ensure our site is relevant to your needs.
To deliver services, such as newsletters, events, training or software that you request or purchase.
To help us create and publish content most relevant to you.
To alert you to product upgrades, special offers, updated information and other new services from Dial Nine, if you so request.
To allow you access to limited-entry areas of our site as appropriate.
We may merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of this website, with your approval, we may combine site-visitation data with your personal information in order to provide you with personalized content.

We occasionally hire other companies to provide limited services on our behalf, including mailing and delivering purchases and sending postal mail. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Your information may be stored and processed in Australia or any other country in which Dial Nine or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Control of Collected Information
Except as set forth herein, Dial Nine does not sell, trade, or rent any information gathered from you. Dial Nine may use information that you provide to respond to your questions, resolve disputes, and investigate problems. Dial Nine may disclose or access information that you provide whenever it believes in good faith that the law so requires or if Dial Nine otherwise considers it necessary to do so.

Dial Nine may send out periodic e-mails informing you of upgrades related to a product or service you requested, support, maintenance, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.
You can access your personal information by contacting Dial Nine as described at the bottom of this statement, or through alternative means of access described. You can review and edit your personal information by contacting Dial Nine Software Technologies at 1800 996 194.

Security of Collected Information
Dial Nine maintains electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access.

Cookies
When you view this Website, Dial Nine may store some information on your computer in the form of a “Cookie” or similar file. A “Cookie” is a small amount of data or information that is sent to your browser from a web server and stored on your computer’s hard drive so we can recognize you when you return. One use of cookies is to assist in the collection of the site visitation statistics described above.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a dialnine.com.au Web page. We do not use this technology to access your personally identifiable information on Dialnine.com.au; it is a tool we use to compile aggregated statistics about Dialnine.com.au Web site usage.

Our web site may include links to the sites of our business partners, vendors and advertisers. Dial Nine is not responsible for the content or the privacy practices employed by any third party.

Internet Security
Although no data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure, we will do our best to ensure the security of any client account information on our system and/or personal information you send to us via electronic mail through our web site. As a result, while we strive to protect all client account and personal information, Dial Nine and its affiliates cannot ensure or warrant the security of any such information you transmit to us, and you do so at your own risk.

Children and Privacy
This Website does not target and is not intended to attract, or to be used by, children under the age of 13. Dial Nine does not knowingly solicit or collect personal information from children under the age of 13, and Dial Nine does not knowingly market products and services to them. Dial Nine encourages parents to instruct their children about safe and responsible use of their personal information while using the Internet.

Enforcement of this Privacy Statement
If you have questions regarding this statement, you should first contact Dial Nine at general@dialnine.com.au.

Changes to this Statement
Dial Nine will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, Dialnine.com.au will notify you by placing prominent notice on the Web site.

Contact Information
Dial Nine Software Technologies welcomes your comments regarding this privacy statement; please contact us by e-mail or postal mail.
Dial Nine Software Technologies
Levels 9 & 10
225 Clarence Street
Sydney 2000
Australia
general@dialnine.com.au

ACN: 98301181